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Draft – not yet reviewed by an attorney. Do not treat as final or publish live until legal review is complete and every [bracketed placeholder] below has been replaced with real, verified information — especially Section 4 (Data Irrecoverability) and Section 9 (Limitation of Liability), which carry real legal exposure given this product’s architecture.

Terms of Service

Effective date: [Insert date] Last updated: [Insert date]


1. Acceptance of Terms

By creating an account or using Sissare (“the Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

2. Description of Service

Sissare is an end-to-end encrypted document storage and sharing application. Documents are encrypted on your device before being uploaded; the Service provider cannot access the unencrypted content of your documents.

3. Account Registration & Eligibility

  • You must be at least [13/16/18 — confirm per jurisdiction and align with Privacy Policy §9] years old to create an account.
  • You are responsible for maintaining the security of your account credentials and device.
  • One account per email address; email-based invitations require the invitee to authenticate with the specific invited address.

4. Data Irrecoverability — Please Read Carefully

This section describes a fundamental characteristic of the Service, not a limitation of customer support.

Because Sissare uses end-to-end encryption:

  • We cannot decrypt your documents, reset your encryption keys, or recover lost document access on your behalf, under any circumstances — not for customer support purposes, not in response to a subpoena, not for any reason. We structurally do not hold the keys required to do so.
  • If you lose access to your device without having configured a Successor for your documents (a feature provided specifically to mitigate this risk — see in-app settings), and no other collaborator retains access, the affected documents may become permanently and irreversibly unreadable, including by you.
  • Deleting your account, after the grace period described in our Privacy Policy, is similarly irreversible with respect to any documents for which you were the sole remaining key-holder.
  • We strongly recommend configuring a Successor for every important document, and maintaining access to your account recovery method, as described in our in-app guidance.

By using the Service, you acknowledge and accept this risk as an inherent trade-off of the security model, in exchange for the guarantee that [Company Name] itself cannot access your document content.

5. Subscription & Billing

  • The Service offers a Free tier and paid subscription tiers (Plus, Family), with storage, collaborator, and file-size limits as described in-app and on our pricing page.
  • Pricing varies by country/region based on local purchasing power; the price you see in the app reflects your account’s app-store storefront country.
  • Subscriptions renew automatically at the price shown at the time of purchase, and you will be charged again at the start of each billing period, unless you cancel at least 24 hours before the current period ends. Subscriptions are billed through Apple App Store or Google Play and are subject to their respective terms regarding auto-renewal, cancellation, and refunds. [Company Name] does not process payment card details directly.
  • Add-on storage purchases apply to your account as a whole and are not transferable to another account.
  • Redeem codes, where issued, are non-transferable and valid only for the specific account they were generated for; attempting to redeem a code assigned to another account will fail.
  • If your subscription tier decreases (via cancellation, downgrade, or expiration of a redeemed-code grant) such that a document you own exceeds your new plan’s collaborator limit, you will be notified and given a defined period to choose which collaborators to retain before access is automatically adjusted, as described in-app.

6. Acceptable Use

You agree not to use the Service to store or share content that:

  • Infringes any third party’s intellectual property rights;
  • Is illegal under applicable law;
  • Facilitates harm to others.

Because of the Service’s encryption design, [Company Name] cannot inspect document content to enforce this policy proactively. We rely on account-level signals (reports, notices, abuse patterns) and reserve the right to suspend or terminate accounts found to violate this policy based on such signals, without needing to access document content directly.

7. Copyright / DMCA Policy

[Company Name] respects intellectual property rights and responds to valid notices of alleged copyright infringement under the Digital Millennium Copyright Act (or equivalent law in your jurisdiction).

  • To submit a takedown notice, contact our designated agent at: [DMCA Agent contact — must match U.S. Copyright Office registration].
  • A valid notice must identify the allegedly infringing content by document/share-link identifier (we cannot act on a notice that only describes content we cannot see).
  • We maintain a repeat-infringer policy and will terminate accounts responsible for repeat, verified infringement.

Not yet done, and not something this repo can complete on its own: a DMCA agent must be registered with the U.S. Copyright Office (a real filing, under a real business identity, with a filing fee) before the placeholder above can be filled in. See this repo’s README for the full list of items that require the site owner’s own action.

8. Collaboration, Roles & Disputes Between Users

  • Documents may be shared with multiple collaborators under different roles (Owner, Co-owner, Editor, Viewer), as described in-app.
  • [Company Name] is not a party to and does not mediate disputes between collaborators over document access, ownership transfer, or storage quota conflicts (for example, a blocked ownership transfer due to a recipient’s storage limit). Users are expected to resolve such disputes directly; the Service provides the technical controls (revocation, role management) but not dispute resolution.

9. Disclaimers & Limitation of Liability

  • The Service is provided “as is” and “as available,” without warranties of any kind, express or implied.
  • Given Section 4 above, [Company Name]’s liability for any loss of data due to the inherent limitations of end-to-end encryption (including but not limited to lost keys, unconfigured succession, or account deletion) is expressly excluded to the maximum extent permitted by law.
  • To the maximum extent permitted by law, [Company Name]’s total liability for any claim arising from the Service is limited to the amount you paid for the Service in the twelve (12) months preceding the claim.

[This section requires the most careful attorney review of anything in this document — enforceability of liability limitations varies significantly by jurisdiction, and consumer-protection law in some regions may restrict how broadly you can disclaim liability for data loss, even when clearly disclosed.]

10. Termination

  • You may delete your account at any time, subject to the succession/grace-period process described in our Privacy Policy.
  • We may suspend or terminate your account for violation of these Terms, including the Acceptable Use policy.
  • Upon termination, your access to the Service ends; documents for which you were the sole key-holder may become permanently inaccessible per Section 4.

11. Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict-of-law principles. [Add dispute resolution mechanism — arbitration clause, venue, etc., per counsel's recommendation.]

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via the app or email before they take effect.

13. Contact Us

[Company Name] [Contact Email] [Postal address, if required by jurisdiction]

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